What We Do

Care Across Every
Stage of Life

From early childhood through to later life, Providence delivers specialist, person-centred support. Three dedicated divisions. One shared commitment to quality care.

✓ Adults Care ✓ Children 0–18 ✓ 24/7 Emergency
14+
Specialist adult care services
Ages 0–65+
Children through to elderly adults
24/7
Emergency placements available
CQC
Registered & fully compliant
Adults care services
Adults Division

Adults Care and Support

Flexible, dignified care packages for adults aged 18 to 65 and seniors aged 65 and over. We provide personal care, domiciliary care, medication support, supported living and specialist services for adults with complex needs.

Personal care and hygiene
Domiciliary and live-in care
Medication support and administration
Respite and home from hospital
Supported living with 24/7 staff
Incontinence and risk assessments
Explore Adults Services
Children and young people services
Children Division

Children and Young People

Specialist placements, day services and therapeutic support for children and young people aged 0 to 18. We work with young people who have autism, learning disabilities, SEMH needs and complex presentations, including emergency placements.

Specialist placements (0 to 18)
Emergency placements at short notice
Day opportunities and activities
Autism specialist support
SEMH and complex needs
Short breaks and respite for families
Explore Children Services
Day services and activities
Day Services Division

Day Services and Activities

Structured, meaningful day opportunities for adults and children. Our day services provide a safe environment for social interaction, learning, creative activities and community access. Available Monday to Friday with flexible hours.

Arts, crafts and creative activities
Sports, swimming, bowling, cinema
Community outings and social events
Cooking and life skills development
1:1 and group activity options
Transport included from home
Enquire About Day Services
Additional Service

Transport Services

Safe, reliable and person-centred transport for service users travelling to appointments, day services, education, community activities and placements. All vehicles are fully accessible and driven by DBS-checked staff.

Medical and GP appointments
Hospital and specialist visits
Day services pick-up and drop-off
Education and college transport
Community and social outings
Out-of-area placement travel

Every service, with a page of its own

Each one explains what it actually involves, who it suits and who it does not, what is included, how it is arranged and how it is paid for.

Adults and older people

12 services

Homecare and Personal Care

Support in your own home, from half an hour a day to round the clock, built around the way you already live.

Live In Care

A trained carer moves into the home and is there day and night, so that moving out of it never has to be the answer.

Supported Living

Your own private room in a staffed house, and a structured route out of it towards living on your own terms.

Carer Support and Respite

Planned breaks, from a few hours to a few weeks, for the person who has been doing this without stopping.

Dementia Care

Support built around what somebody can still do, in the surroundings that help them keep doing it.

Palliative and End of Life Care

Being there, doing the ordinary things well, so that somebody can be at home for the last part of their life.

Community Mental Health Outreach

Practical support to stay well, stay housed and stay out of hospital, delivered where the person actually is.

Emergency Placements

Somewhere safe tonight. We answer emergency referrals twenty four hours a day, every day of the year.

Reablement

Short term support after a hospital stay or a fall, designed to leave you needing less help than when it started.

Rehabilitation Support

Support for people rebuilding a life after hospital, custody, homelessness or addiction, at the pace that actually works.

Dual Diagnosis and Substance Misuse

Support for people living with a mental health condition and substance use together, without being passed between two services that each want the other to go first.

Telecare and Digital Monitoring

Technology that covers the hours between visits, so that living alone does not mean being unreachable.

See the adults division

Children and young people

6 services

Personal Care for Children

Care in the child own home, built around their routine and around the family that is already doing most of it.

Learning Disabilities and Autism Support

One to one and group support for children with learning disabilities and autistic children, built around communication, sensory needs and routine.

Day Activities for Children and Young People

A structured programme of activities outside school hours and through the holidays, with transport and meals included.

Respite for Families

Planned short breaks so that parents can rest, work, or spend time with their other children.

SEMH and Behavioural Support

Support for young people whose behaviour is telling everybody something that nobody has worked out yet.

Transitions Support, Ages 14 to 25

Support across the move from children services into adult life, planned from fourteen rather than panicked about at seventeen.

See the children division

We specialise in complex and challenging needs

Our teams have the training, experience and patience to work with individuals whose needs may have proved difficult to meet elsewhere. We take on the cases others find challenging.

Mental health conditions
Learning disabilities
Autism spectrum conditions
Physical disabilities
Acquired brain injuries
Dementia and memory loss
Epilepsy and seizure disorders
Dual diagnosis
Behaviours that challenge
Children with complex needs
SEMH conditions
End of life and palliative care

How we put care into practice

We do not use a one-size-fits-all model. Every person we support starts with a proper assessment. We take the time to understand their history, their preferences, their strengths and their goals before we put any support in place.

1

Referral and assessment

We receive your referral, speak with you and the person needing support, review any existing documentation and carry out a thorough needs assessment.

2

Care plan development

Together with the individual and their network, we build a care plan that reflects their goals and preferences, not just their medical needs.

3

Placement and ongoing support

We match the right staff, start the support, and keep reviewing. As needs change, the plan changes too.

Care team in discussion

24/7

On-call support for emergencies and urgent referrals

CQC

Registered with the Care Quality Commission

100%

DBS-checked staff across all divisions

3

Specialist care divisions operating across England

Working with commissioners and professionals

For Social Workers

We provide detailed support plans, care records and regular outcome reports. Referrals are acknowledged within 24 hours. Emergency placements within hours.

For Local Authorities

We work within agreed funding frameworks and can support complex-needs placements that other providers are unable to take on. Flexible packages available.

For NHS Teams

We work closely with NHS discharge teams, community mental health teams and healthcare professionals to ensure seamless transitions between hospital and community care.

Not sure which service is right?

Just get in touch and we will point you in the right direction. Our team is happy to talk through the options and help you find the right fit for the person you are supporting.

Have you experienced our services?

Your honest review helps families and professionals make informed decisions and helps us keep improving the care we provide every day.