Rehabilitation Support
Support for people rebuilding a life after hospital, custody, homelessness or addiction, at the pace that actually works.
The part after the crisis, which almost nobody funds properly
A lot of services exist for the crisis. Very few exist for the eighteen months afterwards, which is when people either rebuild or return to where they were. Rehabilitation support is aimed at that stretch.
The people we support here are usually coming out of a psychiatric admission, a prison sentence, a period of homelessness, or treatment for addiction. What they have in common is not a diagnosis. It is that the practical scaffolding of an ordinary life has been dismantled, and rebuilding it is a great deal harder than it looks from outside.
That scaffolding is unglamorous. An address. Identification documents. A bank account. A benefits claim that is actually running. A routine that involves getting up. Cooking rather than buying. Managing money across a fortnight instead of a weekend. Filling the day with something. Being around people again without it being overwhelming.
Our supported accommodation runs a structured three tier programme built around exactly this. The first tier is safety and stability. The second adds counselling where it is needed, help into work or training, and budgeting and life skills. The third is about living independently and rejoining a community, with support reducing as it becomes unnecessary.
Progress is not a straight line and we do not treat setbacks as failure or as grounds for ending support. Somebody who relapses or loses a job has not disqualified themselves. That is the work.
This is likely right if
- Somebody is leaving hospital, custody or treatment and rebuilding from very little
- A person has been homeless and needs more than just an address to stay housed
- The immediate crisis has passed but nothing underneath it has been rebuilt
- Work, training or education is the goal but the basics are not in place yet
- Previous placements have broken down and something more structured is needed
Something else may fit better if
- Someone is in crisis right now, where the crisis team or emergency services come first
- Only practical help at home is needed, where homecare fits better
What the work consists of
Small and repetitive rather than dramatic. Most of it is doing things alongside somebody until they can do them alone.
The paperwork of existing
Identification, a bank account, a benefits claim, registering with a GP and a dentist. Almost nothing else is possible until these exist.
Somewhere to live, and keeping it
A tenancy is easier to get than to keep. Rent, arrears, repairs, neighbours, inspections, the letters that arrive and sit unopened.
A shape to the week
Getting up, eating properly, having something in the diary. Structure is what stops empty days turning into old habits.
Money
Budgeting across a fortnight, dealing with debt, priority bills first. This is a taught skill and hardly anyone is taught it.
Work and training
Volunteering, courses, applications, interviews. Usually approached in stages, because going straight to full time employment tends to end badly.
People
Reconnecting with family where that is wanted and safe, and building something that is not just services. Isolation undoes everything else.
What is included, and what is not
Set out plainly so there is nothing to discover later. Anything not listed here can still be discussed, and often arranged.
Included as standard
- A named worker and a written plan the person had a hand in
- The structured three tier programme in our supported accommodation
- Practical support with housing, benefits, identification and debt
- Life skills work including cooking, budgeting and managing a tenancy
- Links into education, training, volunteering and employment support
- Joint working with probation, mental health services and drug and alcohol services
- Support that continues through setbacks rather than ending at one
Arranged separately
- Clinical treatment, therapy and detoxification
- Legal representation, though we will help somebody get it
- Secure or supervised accommodation
From first call to first visit
Referrals come from local authorities, probation, hospitals, treatment services and housing teams, and directly from individuals.
Referral
From a professional or from the person themselves. We look at referrals other providers have declined rather than filtering on history.
Assessment
Needs, risks, and what the person actually wants. A plan built on somebody else goals does not survive contact with a bad week.
Placement and starting tier
Where accommodation is part of it, we consider carefully who somebody will be living alongside.
Working through the tiers
Progress reviewed regularly, support reduced as independence grows, and moving on treated as the expected ending.
How this is paid for
Usually commissioned by a local authority, an NHS team, probation or a housing service. The accommodation element is frequently met through housing benefit with the support element funded through social care.
Direct Payments and Personal Health Budgets are also used, and we accept private arrangements. Where a placement is urgent, we place first and confirm funding afterwards.
Read the full guide to fundingWhat families ask us about this
Who is this for?
Adults rebuilding after a psychiatric admission, a prison sentence, homelessness or addiction treatment. The common factor is that the practical structure of a life has been dismantled and needs rebuilding, not a particular diagnosis.
What are the three tiers?
The first is assessment and getting somebody safe and stably housed. The second adds counselling where needed, job training and budgeting skills. The third is about independent living and reintegration, with support reducing as it becomes unnecessary.
What happens if somebody relapses?
We keep working. Relapse and setback are part of this work rather than a breach of it. Support that withdraws at the first bad week was never going to achieve anything.
Will you take somebody with a criminal record?
Yes. We take referrals from probation and we work with people leaving custody. A history that reads badly on paper is not by itself a reason for us to decline.
How long does it take?
Longer than commissioners usually want and shorter than people fear. It depends entirely on where somebody starts. What we will not do is keep somebody parked in a service they no longer need.
Do you work with drug and alcohol services?
Yes, and with probation and mental health teams. Working around those services rather than alongside them is how people fall between them.
Services that often go together
Supported Living
Your own private room in a staffed house, and a structured route out of it towards living on your own terms.
Read moreDual Diagnosis and Substance Misuse
Support for people living with a mental health condition and substance use together, without being passed between two services that each want the other to go first.
Read moreCommunity Mental Health Outreach
Practical support to stay well, stay housed and stay out of hospital, delivered where the person actually is.
Read moreRefer somebody who needs rebuilding, not managing
We look at referrals other providers have turned down. Tell us the situation honestly and we will tell you honestly what we can do.
Emergency placements are answered 24 hours a day, seven days a week.